Thank you for visit :)
We're a genuine UK registered company .
Our store gets a lot of questions great . For all questions we will reply by email ,whatsApp ,phone with 48 hours.
shop is open from 9.00 a.m. to 5.00 p.m. Monday - Friday. we don't work at the weekend or on bank holidays
It's only during this time that we write back our responses. Hope ypu can wait for our respond.
When we sending goods?
Orders are shipped only on working days monday- friday If on any days of the week is a holidays , orders are processed after holidays(Poland or United Kingdom)
We sending from warehouse Poland or England .
80% of orders are sent on the next business day 20% to 2 working days from placing the order and paying for is correctly.
WHEN I RECEIVE MY ORDER?
Average time given by the post is around from 5 working days up to even 15 working days for Europe.
All countries outside Europe from 6 working days up to even 35 business days
We have no influence on the work of carriers delays, as when we call and we ask post office what happens to the package they say apologize for the delay, the package will certainly only get different weather conditions, days off from work or other fate arrangements.
Please remember during Christmas or Easter times. all packages are delayed due to the fault of the carrier(high volume). please be patient during this period.
All parcels sent via ROYAL MAIL, POCZTA POLSKA, DPD, GLS or HERMES have tracking numbers. if you want the tracking number. Contact us!!!
If after 10 working days from receiving the confirmation, we sent the order You did not receive the order please contact us and write number order and message I DID NOT RECEIVCE ME ORDER .
Please allow us up to 24 hours will be checked where the package is located.
ALL ITEMS IS NEW !!!